Store Policy
Customer Care
The Club Paw is here to help with product questions, delivery updates, returns and existing orders. Please email support.theclubpaw@gmail.com with your order number where relevant.
We aim to reply as soon as possible. For delivery and return details, please see our Shipping & Returns page.
Privacy & Safety
We use the information you provide to process orders, communicate about orders and provide customer support. Payment processing is handled through the secure payment options available at checkout.
We only use contact details for order-related support and communications you choose to receive. For privacy questions or requests, email support.theclubpaw@gmail.com.
Wholesale Inquiries
For product, delivery or order enquiries, contact support.theclubpaw@gmail.com. The Club Paw does not currently offer a wholesale programme.
Payment Methods
Available payment methods are shown securely at checkout.